Digitize your concierge service with Jana

Improve service for all your customers thanks to Jana. Jana is a concierge software that is smart, intuitive and responsive across multiple devices.

Optimise your day-to-day work

Enhance the management of your work with a solution tailored to your needs.

Improve guest satisfaction

Give your guests personalized service and a unique travel experience.

Simplify communication

Streamline and simplify the communication between your hotel and its clientele.

Requests Management

Efficiently meet the needs of your guests.

A tool with desktop and mobiles versions, Jana Requests Management enables you to improve your guests’ trip organisation and address any of their specific needs.
Developed to optimize team work, communication and guests requests’ tracking, our concierge software helps save time and boosts productivity.

Jana Concierge Requests Management
Guest Experience

Give your guests a unique experience.

97% of guests will pick a hotel based on the services provided. Thanks to Jana, your guests have real-time access to a web app - available on their smartphone or tablet without downloading - which enables them to speak to their favorite concierge and get personal recommendations based on their preferences.

Jana Concierge Guest Experience
Performance Tool

Measure, drive and control.

Leverage your data and Key Performance Indicators in order to drive growth. From generated revenues to guest satisfaction measurement, Jana Performance Tool provides clear data for you to pilot your activity.

Jana Concierge Performance Tool
CRM Technology

Know Your Customers.

Your guests are unique. Strengthen your unique relationship with them!
Jana solution integrates a powerful CRM in order to personalise your services and create targeted recommendations.

Jana Concierge CRM