Facilitate communication between your hotel and your guests

Provide a unique phone number to your guests which will enable them to contact the concierge via their favourite messaging app.

Omnichannel inbox

Multiply communication channels to satisfy your clientele. Jana inbox allows you to receive and centralise all your guests' requests made via both the guest app and their smartphone: text messaging, Whatsapp and Messenger.


In a world governed by mobile devices, text messaging is an essential tool for your communication: 90% of texts are read in the first 3 minutes after delivery.


Whatsapp is the world's leading messaging platform with 1.5 billion users across more than 180 different countries.


Diversify your channels of guest communication with 1.3 billion active users.

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Allow your guests to use the most popular messaging apps and improve their engagement within your hotel!

Download our brochure and discover all the advantages of Jana Concierge Tool