Increase customer loyalty and commitment
Your customers are unique, demanding and their expectations are varied. Like a true CRM, your concierge software helps you build a privileged relationship with your customers, guarantee their complete satisfaction and respond efficiently to all their requests!
Know your customers to anticipate their expectations
Collect and centralize all the customer information you need. Be proactive and personalize your relationship thanks to a perfect mastery of their preferences.
Ensure continuity of service (SMS and Whatsapp)
Your customers always want greater responsiveness and flexibility. Use their preferred communication channels to reinforce the accessibility of your services and ensure seamless follow-up of their requests (notifications and confirmations).
Your customers are unique - tell them so!
Offer your customers the possibility of contacting you and tracking the progress of their requests as soon as they wish, from their dedicated personal space, directly on their smartphone.