What does concierge management software do for you?
Jana is an all-in-one platform that streamlines customer requests and customer communication, improves team productivity, boosts customer satisfaction and boosts cross-selling.
The 5* customer experience
- Provide the best service, in line with your customers' expectations.
- Bring fluidity and transparency to your reception and concierge services.
They trust us
Offer an experience worthy of a travel agency.
- Give access to a web-application that facilitates consultation and requests for your services.
- Create complete business itineraries for your customers.
- Share them in just a few clicks on the channel of their choice.
Communicate with your PMS and other software that's important to you.
Perfect your customer relations.
- Store all your customer knowledge.
- Share this knowledge between reception and concierge...
I like the possibilities Jana offers to be even closer to our customers, especially via SMS or WhatsApp. The team is always ready to listen to its users in order to improve and develop.
Christopher
Evok
Intuitive and easy to use, Jana provides us with a wealth of information to help us better analyze customer preferences and manage our service providers.
Thomas Guillemot
Hotel Mondrian Cannes
An intuitive, scalable tool, it has really helped the Concierge service at our establishment in terms of the quality of daily organization. Special mention for Jana's Jana 👍
Brice Le Grall
Pavillon Faubourg Saint-Germain
Improve concierge performance
- Generate transparent statistical reports.
- Facilitate invoicing check-ins.
+22 % in concierge sales
+34% of concierge catchment rate
57 % fewer e-mails
83 % reduction in response time
Communicate easily.
- Proactively engage with your customers via Whatsapp.
- Automatically send pre-arrival communications.
Rate
Your hotel concierge software
From
6€ ht
room / month
- No obligation
- Unlimited user
- Accompaniment and support